Frequently Asked Questions (FAQs)Category: MoreHow do I restore a backup?
AvatarSimon Pollard asked 3 years ago

Hi,
I saved a backup of my database to Dropbox before my phone died on me. Now I have a new phone how do I restore my backup?
Simon

1 Answers
the mySymptoms teamthe mySymptoms team answered 3 years ago

Hi Simon,

The best way to do this is email yourself the backup file, thenĀ open the backup file from your email attachment by tapping on the name of the attachment (not the icons) and selecting mySymptoms to open the attachment with. Then follow the prompts in mySymptoms.

Please note that restoring a backup file overwrites any diary data in mySymptoms with that of the backup.

We hope this helps.

Kind regards
mySymptoms team