Report

Frequently Asked Questions (FAQs) › Category: Diary › Report
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Hanna Long asked 8 years ago

I can’t send the report as the send button is inactive !?

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mySymptoms logo featuring a stylized multicolored design, representing the brand's focus on food diary and symptom tracking in the FAQ section.the mySymptoms team answered 8 years ago

Hi,

When sending a diary report from mySymptoms (iOS), the iOS Mail app is used. For the send button to be enabled, you must have a valid email account configured to send an email. This can be done as described by Apple:

https://support.apple.com/HT201320

We hope this helps.

If you continue to experience problem, please contact our customer support at: [email protected]

Kind regards,
mySymptoms team